1. Age Restriction

In accordance with UAE Federal Law No. 15 of 2009 on tobacco and related products:

• You must be 18 years or older to purchase from this website.
  
• Valid ID may be required at checkout or delivery.
  
• Orders placed by individuals under 18 will be cancelled.
  

2. Product Compliance

All products comply with UAE regulations, including:

• Packaging and labeling requirements
  
• Health warnings
  
• Approved ingredients and components
  
  

We only sell products from approved and compliant suppliers.

3. Orders & Payments

• Orders are processed only after successful payment.
  
• Prices, VAT, and delivery charges are shown at checkout.
  
• Failed or incomplete payments may result in order cancellation.
  

4. Delivery

• Delivery is available within the UAE only.
  
• Delivery personnel may request ID to verify age.
  
• Risk transfers to the customer upon delivery completion.
  

5. No Returns or Exchanges

Due to UAE health and safety laws concerning consumable tobacco and shisha products:

• No returns are allowed.
  
• No exchanges are allowed.
  
  

For more details, refer to our Refund & Exchange Policy.

6. Prohibited Use

You agree not to:

• Resell products without authorization
  
• Use products in restricted smoking areas
  
• Promote tobacco/shisha products to minors
  
• Use the website for illegal activities
  

7. Intellectual Property

All content—images, branding, text, product visuals, and design—is the property of ShishaCupsToGo and may not be reproduced without permission.

8. Limitation of Liability

ShishaCupsToGo is not responsible for:

• Misuse of products
  
• Health issues arising from tobacco or nicotine use
  
• Delays caused by delivery partners
  
• Losses resulting from unlawful use
  

9. Privacy Compliance

By using our website, you agree to our Privacy Policy.

10. Governing Law

These Terms are governed by:

• UAE Federal Laws
  
• Dubai local regulations
  
  

Any disputes will be handled by UAE courts.

11. Updates to Terms

We may update these Terms at any time. Continued use of the website indicates acceptance of the updated terms.

Contact Us

shishacupstogo@gmail.com